Shipping & Returns

SHIPPING

If you don't see the answer you're looking for, please email customerservice@shopnecklet.com or DM us via Instagram @shopnecklet.

Standard shipping is free on orders of $75 or more (order total after discounts). On orders under $75, shipping is calculated at checkout based on your address and package weight, and you'll see the exact price before you pay.

USPS Priority Mail is available on any order for an additional charge.

All shipping costs are non-refundable.

Orders ship within 1 business day. Standard shipping (USPS Ground Advantage) typically arrives 2–5 business days after your order ships, and USPS Priority Mail typically arrives in 1–3 business days. Holidays and bad weather can add time.

Once your order is shipped, you’ll receive a shipping confirmation email with your tracking number so you can follow it on its way to you. Please allow 24 hours for the carrier to update tracking. You can also track your package at usps.com.

We currently ship within the United States only.

RETURNS & EXCHANGES

Necklet gladly offers a 30-day money back guarantee. If you wish to return a product, please return within 30 days from the order date to be eligible for a refund on the purchase price.
Refunds will be credited to the original credit card, PayPal, or any other payment method.
To be eligible for a return and full refund, the Necklet must be in the same condition and in its original packaging that it was received.

To start the return process please reach out to customerservice@shopnecklet.com

All returns are free as long as the cost of shipping the return doesn’t exceed the original order price.

We only replace items if they are within the 30 Day Money Back Guarantee, defective, or damaged. If you need to exchange it for the same item, send us an email at customerservice@shopnecklet.com. Once your items are inspected by the store, you'll get your refund typically within 48 hours.

Once your items are inspected by the store, you'll get your refund typically within 48 hours.