SHIPPING 

If you don't see the answer you're looking for, please email customerservice@shopnecklet.com or DM us via Instagram @shopnecklet.

To be safe, we recommend ordering by 12/13/2020 to receive in time for Christmas.

Once your order is shipped, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you. Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

Delivery time once shipped is 3-6 days in the United States and 10-15 business days internationally. Please keep in mind that during holidays or inclement weather this time may vary.

We currently only ship to the USA & Canada. International shipping coming soon.

USA: Free First Class Shipping Via USPS On All Domestic Orders Under 1lb (6-8 day shipping)
All orders over 1lb - $9.99 (6-8 day shipping)
INTERNATIONAL: Cost of Shipping is calculated at checkout.

RETURNS & EXCHANGES

Necklet gladly offers a 30-day money back guarantee. If you wish to return a product, please return within 30 days from the order date to be eligible for a refund on the purchase price.
Refunds will be credited to the original credit card, PayPal, or any other payment method.
To be eligible for a return and full refund, the Necklet must be in the same condition and in its original packaging that it was received.

To start the return process please reach out to customerservice@shopnecklet.com

All returns are free as long as the cost of shipping the return doesn’t exceed the original order price.

We only replace items if they are within the 30 Day Money Back Guarantee, defective, or damaged. If you need to exchange it for the same item, send us an email at customerservice@shopnecklet.com. Once your items are inspected by the store, you'll get your refund typically within 48 hours.

Once your items are inspected by the store, you'll get your refund typically within 48 hours.