FAQ

Can't find your answer? Email customerservice@shopnecklet.com or DM us on Instagram @shopnecklet.

About Necklet

What is Necklet made of?

Our layering clasps are made of stainless steel and plated in 18k gold, rose gold or white gold (Security Latch clasps come in gold and white gold). They're water and tarnish resistant, and stainless steel is hypoallergenic. The original Necklet, no longer sold, was made of gold-plated zinc alloy.

How does it work?

Attach your necklaces to the clasp once, then put the whole stack on and off with the magnetic closure. See How It Works for the 3-step setup.

How do I clean my Necklet?

Wipe it with a dry cloth. Microfiber or sunglasses cloths work best.

Wearing your stack

Can I wear just two necklaces on a triple clasp?

Yes. Attach your necklaces to the top and bottom rings and leave the middle ring empty. Depending on their weight and size, you can wear 2, 3 or even 4 necklaces on a triple clasp.

What lengths should my necklaces be for an evenly spaced stack?

Keep about 2" between each necklace, for example 14", 16" and 18", or 16", 18" and 20". You can go up to 4" apart (like 14", 18" and 22"). The trick is to keep the same distance between all of them.

What if I attach three necklaces of the same length?

They'll overlap for a looser, more casual look. For neat, evenly spaced layers, use necklaces of different lengths.

My necklaces aren't centered, or they're too dainty to fit the clasp.

We have extenders for that: three linked rings with a clasp that add up to 1" of length and fit even the daintiest chains. Email customerservice@shopnecklet.com with your order number to request them.

Why does my Necklet slide to the front?

Usually there isn't quite enough weight in your stack to keep it at the back. Try a slightly heavier necklace, add a fourth necklace, or add a choker, which sits close to your neck and holds everything in place. Like any clasp, it may still move occasionally; just slide it back.

Why is my Necklet pulling my necklaces backward?

The triple clasp uses a strong magnet so it never comes undone, and that adds a little weight at the back. Balance it with an extra necklace or a pendant at the front.

Orders, shipping and returns

When will my order ship?

Orders are processed within 1 business day and ship with tracking via USPS or UPS. We currently ship within the United States only. See Shipping & Returns for details.

What is your return policy?

Every Necklet comes with a 30-day money-back guarantee. Email customerservice@shopnecklet.com to start a return.